The Dispute Services

The Deposit Protection Service

The only custodial protection scheme – it is free to use and open to all landlords and letting agents. The service is funded entirely from the interest earned from deposits held. Landlords and letting agents are able to register and make transactions online. Paper forms are also available should internet access by an issue. The scheme is supported by a dedicated call centre and an independent dispute resolution service.

Telephone 0844 472 7000

My Deposits

My Deposits is a partnership between the National Landlords Association and Hamilton Fraser Insurance. This insurance-based tenancy deposit scheme enables landlords, either directly or through letting agents, to hold deposits. Letting agents can also join the scheme.

Telephone 0844 980 0290


TDS is an insurance-backed deposit protection and dispute resolution scheme run by The Dispute Service that builds on a scheme established in 2003 to provide dispute resolution and complaint handling for the lettings industry. The new scheme enables letting agents and landlords to hold deposits.

Telephone 0845 226 7837

Nick Blakeley – Owner, Professional Letting | Inventory Reports


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